HELP CENTRE
Streaming, account aur playback se judi common problems ke jawaab. Jo yahan na mile, wo humein seedha bhejein.
Frequently asked questions
- Naye chapters kab aate hain?
- Kathayan originals ke naye chapters har shukravaar release hote hain. Notifications on karne par aapko apni followed series ke release ka alert milega.
- Continue Watching kaise kaam karta hai?
- Har chapter ka timestamp automatically save hota hai. Sign in karne par yeh progress aapke sabhi devices par sync ho jaata hai, aur chapter khatam hone par agla chapter Next up ban jaata hai.
- Can I use more than one profile?
- Yes. Each account supports multiple profiles, and every profile keeps its own watch progress, Saved Stories and chapter ratings. Manage them from the Profiles screen.
- How do I change audio or subtitle language?
- Open the track menu inside the player to switch audio and subtitle language, playback speed and quality. Your choice is remembered for future chapters.
- I forgot my password or want to change it
- Use the change-password screen from the account menu. You will be asked for your current password before setting a new one.
- Playback is buffering or stuck
- Try lowering quality in the player, refresh the page, and check that your connection is stable. If it persists, tell us your device, browser and the series name so we can reproduce it.
Still need help?
Write to us from the Contact Us page and include your account email, device and the series or episode involved — that gets a fix to you fastest.